Debonding diagnosis

Hollow-Sounding Screed: Diagnosis & Repair in Exeter

A dull, hollow note under a tapped tile or a dragged coin usually means the screed has lost its bond to the substrate somewhere below. Not every hollow patch needs lifting — but every one needs checking properly.

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We lay liquid and flowing screeds only. We do not offer traditional sand and cement (dry) screed.

We cover Exeter and the surrounding Devon and Somerset areas.

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Tap a floor with a coin or a length of dowel and a hollow, drum-like note in one area against a solid click everywhere else is one of the most common calls we get after a screed has been down for a few months.

It doesn't automatically mean the floor has failed. Small, isolated hollow patches over a bonded pour are sometimes cosmetic and stable for the life of the building. Larger areas, or hollow patches that are spreading, are a different story and usually point to a genuine debond.

This page runs through what actually causes the hollow sound, how we work out whether it's a problem worth acting on, and what the repair looks like if it is.

Smooth finish on a garden room pour in Exmouth
Smooth finish on a garden room pour in Exmouth

What the hollow sound is actually telling you

A tap test is measuring the difference between screed that's still fully bonded to the slab or membrane below it and screed that has separated, even by a fraction of a millimetre, creating an air gap that changes the acoustic response.

The size and shape of the hollow area matters more than the sound itself. A tight, localised hollow spot near a doorway or a pipe run is a different animal to a hollow zone running the length of a room.

Common causes we find on site

  • Bonding primer applied too thin, too thick, or allowed to dry and skin over before the pour went on
  • Dust, laitance or standing water left on the substrate before the primer went down
  • Thermal movement between a screed and a substrate with very different expansion rates
  • Impact damage — a dropped tool or heavy point load during the fit-out
  • Isolated shrinkage as the screed dried, pulling away from the substrate at a weak point

Residential liquid screed

  • Level floors for extensions and self-builds
  • Screed suitable for underfloor heating
  • Build-up planned around your floor finish
See residential liquid screed

How we confirm the extent before quoting anything

  1. 1

    Full tap survey

    We grid the floor and mark every hollow zone, not just the one you noticed.

  2. 2

    Moisture check

    A hollow area with a moisture spike usually means the two problems are connected.

  3. 3

    Boundary test

    We tap-test outward from each hollow zone to find its true edge before deciding on repair size.

  4. 4

    Report with photos

    You get a marked-up plan and a written recommendation, not just a verbal opinion.

Get a hollow-patch survey booked

Send us a few photos and a rough idea of where the sound changes. We'll come out, tap-test properly and tell you honestly whether it needs work.

A hollow tap test on its own isn't a verdict. It's a starting point for a proper survey — and plenty of hollow floors are perfectly serviceable once we understand why the sound is there.

— Exeter Liquid Screeders

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Hollow-Sounding Screed — questions we get asked

Get a hollow-patch survey booked

Send us a few photos and a rough idea of where the sound changes. We'll come out, tap-test properly and tell you honestly whether it needs work.

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